Privacy Policy
Effective Date: September 1, 2025

Vital LinQ respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vitallinq.com or use our services.

By using the Site, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

We may collect the following types of information:

- Personal Information (Visitors & Clients): Name, email address, phone number, job title, facility information.

- Provider Information (Physicians/Surgeons): Professional background, education, certifications, licenses, DEA number, board status, malpractice history, CVs/resumes.

- Technical Information (Website Visitors): IP address, browser type, operating system, device information, cookies, and browsing activity.

- Sensitive Information: Where applicable, credentialing documents or information subject to HIPAA protections.

2. How We Use Information

• Provide recruitment and staffing services.
• Verify credentials and compliance with medical boards and regulations.
• Communicate with you regarding inquiries, opportunities, or services.
• Maintain internal records for business operations.
• Improve our Site, services, and user experience.
• Comply with legal, regulatory, and contractual obligations.

3. HIPAA and Confidentiality

• Vital LinQ complies with HIPAA and applicable state laws when handling protected health information (PHI) or sensitive provider data.
• Access to PHI is limited to authorized personnel with a legitimate business need.
• Data is transmitted and stored using secure, encrypted methods.

4. Information Sharing

We do not sell your personal information. We may share your information only with:

1. Healthcare facilities for evaluating provider candidates.
2. Credentialing and background check vendors (e.g., Symplr, Verisys, PreCheck) for verification.
3. Regulatory bodies (e.g., Texas Medical Board, Florida Department of Health) as required.
4. Service providers that support IT, data security, or business operations.
5. As legally required to comply with court orders, laws, or protect our rights.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encrypted storage and transmission of sensitive data.
• Access controls and role-based permissions.
• Regular monitoring and credentialing compliance audits.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your data (subject to legal and regulatory requirements).
• Opt out of marketing communications.
• File a complaint with applicable regulatory authorities.

8. Data Retention

Credentialing and provider verification records are retained for a minimum of 7 years (in line with compliance standards). Other personal data is retained only as long as necessary to fulfill the purposes outlined in this Policy.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of third parties and encourage you to review their policies.

10. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

Vital LinQ
Phone: 302-208-6060
Email: [email protected]
Website: www.vitallinq.com